Supported EU Regions
CommodityAI maintains infrastructure across multiple cloud providers within the European Union:- AWS: Frankfurt (eu-central-1), Ireland (eu-west-1)
- GCP: Belgium (europe-west1), Frankfurt (europe-west3)
- Azure: Frankfurt (germanywestcentral), Netherlands (westeurope)
Data Boundary Commitment
Customer document data never traverses outside EU infrastructure. Operational telemetry (service health metrics containing no document content) may be processed globally.Subprocessors
CommodityAI enforces EU-only processing for all document-related operations.Document Processing Infrastructure
| Company | Description |
|---|---|
| Amazon Web Services (AWS) | Compute, storage, networking (EU regions only) |
| Google Cloud | Compute, storage, networking (EU regions only) |
| Microsoft Azure | Compute, storage, networking (EU regions only) |
| OpenAI | AI inference (EU region only) |
| Anthropic | AI inference (EU region only) |
Operational Telemetry Vendors
These vendors process anonymized service metrics only and have no access to document content:| Company | Description |
|---|---|
| Mixpanel | Product analytics |
Data Retention & Deletion
CommodityAI applies strict retention controls for EU data residency customers.Retention
- Documents and processed outputs are deleted according to customer-defined retention periods
- Zero Data Retention (ZDR) available for Enterprise customers, with automatic deletion within 24 hours
- All stored data encrypted using AES-256; all transfers secured via TLS 1.2+
Deletion
- Deletion is automatic and irreversible upon retention period expiration
- No backups or archives of customer document data are retained beyond the configured window
- Cached data and logs containing customer content follow the same retention policy